VIMBAINASHE KAREN PATSANZA

Maintain accurate and up-to-date employee records, including personal information, employment contracts, benefits enrollment, and performance evaluations. *Assist with the recruitment process by posting job ads, coordinating interviews, conducting background checks, and preparing offer letters. Facilitate smooth onboarding for new employees, which includes organizing orientation programs and assisting with paperwork. *Help develop, implement, and communicate HR policies and procedures in compliance with labor laws and industry regulations. Ensure employees are aware of these policies and assist in resolving any related queries. *: Monitor employee attendance, sick leave, vacation time, and other types of leave. Maintain accurate records and follow company policies on leave approvals and documentation. * Handle employee inquiries and provide assistance on HR matters, such as employment contracts, policies, and procedures. Help resolve conflicts and address employee grievances by adhering to a fair and consistent approach. *Stay up-to-date with labor laws, regulations, and industry best practices to ensure HR policies and practices align with legal requirements. Assist with audits and compliance-related activities as necessary

First point of contact for customers, greet customers, answer their inquiries, provide information about insurance policies, billing procedures, and assist them in making bill payments. *Assist customers in understanding different insurance options and policies available. This includes explaining coverage types, premiums, and deductibles, and assisting in the paperwork necessary for insurance applications and claims. *Managing bill payments. *Receive and process bill payments from customers, ensuring accuracy in amounts and maintaining proper transaction records. *Maintaining organized and up-to-date records of insurance policies, customer information, payments, and other relevant documents. *setting up automated billing systems, troubleshooting payment issues, and reconciling accounts.

*Assist with maintaining compliance with labor laws, regulations, and company policies. Participate in audits and help ensure proper documentation and record-keeping. *Handle employee inquiries and provide assistance on HR matters. Help resolve conflicts and address employee grievances under the guidance of HR professionals. *Assist with the recruitment process by posting job ads, reviewing resumes, scheduling interviews, conducting background checks, and communicating with candidates. *Support the onboarding process for new hires by preparing documents, assisting with paperwork, coordinating orientation programs, and ensuring a smooth transition for new employees. *Employee Records Management: Help maintain accurate and up-to-date employee records, including personal information, employment contracts, benefits enrollment, and performance evaluations. *Assist with the development and implementation of HR policies and procedures. Ensure employees are aware of these policies and provide support in answering any related inquiries.